baji 123 Privacy Policy

Introduction and Scope of Policy

baji 123 is fully committed to the privacy of its users. This Privacy Policy ("Policy") describes how baji 123 collects, stores, processes, and discloses your personal information. By using this platform, you are considered to have accepted the terms of this policy.

This policy applies to our website, mobile application, and all related services. Our services are available only to individuals aged 21 or above. Reading our Terms and Conditions will give you a complete understanding of the overall terms of service.

We may revise this policy from time to time. If changes are made, the "Last Updated" date at the top of the policy will be updated. For significant changes, we will notify you via your registered email or through the platform.

What Information We Collect

baji 123 collects information at various stages and in various ways. The categories are listed below:

2.1 Registration and Identity Verification Information

The following information you provide when creating an account is collected:

• Full name and date of birth
• Mobile number and email address
• National ID number or passport number (for identity verification)
• Address details

2.2 Financial Transaction Information

Financial information is required at the time of deposits and withdrawals. This includes:

• bKash, Nagad, or Rocket mobile wallet numbers
• Transaction amount and time
• Transaction reference number

2.3 Usage Behaviour Information

Some information is collected automatically while using the platform:

• Login date, time, and device details
• IP address and browser type
• Gaming history, bet amounts, and results
• Session duration and activity type
• Information obtained from cookies and web beacons

2.4 Communication Information

If you contact us via live chat, email, or any other channel, a record of that conversation may be retained.

Purpose of Data Use

baji 123 uses collected information only for specific and legitimate purposes. These purposes are as follows:

1. Account Management: To create, verify, and maintain accounts.
2. Service Delivery: To manage gaming, betting, and financial transactions.
3. Identity Verification and Security: To prevent fraud, money laundering, and unauthorised access.
4. Legal Obligations: To comply with applicable laws and regulations.
5. Customer Support: To answer queries and resolve issues.
6. Service Improvement: To analyse and improve platform performance.
7. Communication: To send important notices, security alerts, and promotional information.
8. Responsible Gaming: To identify unusual gaming behaviour and provide support.

We monitor gaming behaviour under our Responsible Gaming Policy so that users can enjoy the platform in a safe and balanced way.

Data Sharing and Disclosure

baji 123 never sells your personal information to third parties. However, certain information may be shared in specific circumstances:

4.1 Service Providers

Trusted third-party partners handle our payment processing, technology infrastructure, and customer support. These partners only have access to the information necessary to provide their services and are bound by confidentiality agreements.

4.2 Legal Requirements

If disclosure of information is required due to a legal process, government order, or request from a regulatory authority, we will comply.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities for the purpose of preventing fraud, money laundering, or other illegal activity.

4.4 Business Restructuring

In the event of a business merger or acquisition, user information may be transferred to the new entity. Prior notice will be given in such cases.

Data Protection and Security Measures

baji 123 uses industry-standard security technology to protect user information. Our security framework includes:

• SSL Encryption: All data transfers are encrypted using SSL (Secure Sockets Layer) technology.
• Secure Servers: Information is stored in secured data centres where unauthorised access is prohibited.
• Access Control: Only authorised staff can access user information.
• Regular Audits: Security measures are regularly reviewed and updated.
• Two-Factor Authentication: OTP-based two-factor authentication is in place for sensitive operations.

However, it is never possible to make data transmission over the internet completely secure. So please keep your password confidential and contact us if you notice anything suspicious.

Cookies and Tracking Technology

baji 123 uses cookies to keep its platform functioning properly. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To monitor and improve platform usage.
• Advertising Cookies: To show you relevant content based on your interests.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.

Data Retention Period

baji 123 does not retain any information longer than necessary. Generally:

• Information for active accounts is retained for the duration of the account.
• Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory requirements.
• Financial transaction records are generally retained for 5 to 7 years.
• Retention periods may change based on changes to applicable law.

Your Rights

You have certain important rights regarding your personal information, which baji 123 respects:

8.1 Right to Access

You may request to know what information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect, you may request a correction. In most cases this can be done directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be deletable due to legal obligations.

8.4 Right to Restrict Processing

You may object to or request that the processing of your information be restricted for specific reasons.

8.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

To exercise these rights or to learn more, contact us via 24/7 live chat or email. You can also visit our About Us page to learn more about us.

Protection of Minors' Information

baji 123's services are for individuals aged 21 or above only. We do not knowingly collect or retain information from anyone under the age of 21.

Age is verified at the time of registration. If we believe that information from a minor has been collected, that account will be immediately closed and the relevant information will be deleted.

Third-Party Links and Services

Our platform may sometimes contain references to third-party services. These third parties have their own privacy policies and we are not responsible for their data collection practices.

The privacy policies of our payment partners such as bKash, Nagad, and Rocket will apply when you use their services directly.

International Data Transfers

Our services may rely on infrastructure outside Bangladesh. In that case, your information may be transferred to or stored in another country. Wherever the information is held, the protection standards described in this privacy policy will be maintained.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team is able to assist in both Bengali and English.

For common questions, our FAQ page already has answers to many topics.

We are committed to responding to complaints as quickly as possible. Complex data requests may take a little more time subject to verification.

Policy Changes and Updates

baji 123 reserves the right to amend this privacy policy as needed. Any changes will be published on this page and the "Last Updated" date will be changed.

For significant changes, we will notify you in advance via your registered email address or through the platform. Continued use of the platform after changes means you agree to the revised policy.

Alongside this policy, it is important to read our overall Terms and Conditions, as the detailed terms of service use are described there.